Eastern Shore of VA COVID-19 Guide / GUÍA DEL COVID-19 del Eastern Shore de Virginia / GID pou KOVID-19 nan zòn Eastern Shore VA

  • Please read our note to medical patients. Patients who are sick please call ahead prior to going to an Eastern Shore Rural Health center. Telemedicine visits (by phone or video) are available for sick patients. Click here for more information / Información sobre Covid-19 Coronavirus / Kovid Medikal Kreyòl
  • Patients with routine MEDICAL appointments will be contacted to either schedule a telemedicine visit (by phone or video) or to reschedule an in-person appointment for a later time. Refills will be taken care of during call. Patients with refill needs who don’t have an appointment scheduled contact your center by calling or patient portal. 
  • WELL CHILD appointments can be done via a telemedicine appointment (by phone or video), with vaccinations then given during a quick visit to the center.  Parents will be contacted to arrange well child checks.  NO in-person well child appointments at this time. Newborn checks for babies are being done at the centers. TELEMEDICINE PHYSICALS are now available for children enrolling in pre-K and kindergarten.
  • MAY 1 UPDATE: IN-PERSON DENTAL services STILL limited to EMERGENCY TREATMENT ONLY at Atlantic, Eastville and Franktown centers due to increase in COVID-19 cases.. Dental patients with an urgent need should CALL BEFORE coming in. Teledentistry appointments (by phone or video) are now available. Through teledentistry we will be able to offer a real-time consult from the safety of your own home. If you are having a dental emergency, our dentists can provide recommendations.
    • Call our Atlantic, Eastville or Franktown dental offices to learn more about these virtual consultations.
    • The dentist will walk you through how to take video and/photographs of the concern area (on your home computer or smart phone) which you can then send to the dentist.
    • The dentist will review any photographs, videos, and/or text messages that you send and will speak to you concerning any recommendations for treatment which may be an in-person visit for an emergency.
    • You can also contact our office and speak to one of our dental hygienists if you wish to discuss at home strategies to help maintain your oral health until you can return to our office.
    Dental Q&A with Dr. Wolpin / Maintaining Oral Health During COVID-19 / Dental Services Memo / Aviso de Servicios Dentales COVID 19 / Kovid Dante Kreyòl
  • Late hours (after 5 p.m.) suspended at all centers with exception of Chincoteague beginning June 1. Summer Saturday hours delayed at Chincoteague center.
  • Get information about coronavirus (COVID-19) from trustworthy sources. Check out the Centers for Disease Control and Prevention’s website at coronavirus/2019-ncov/index.html or and the Virginia Department of Health’s website at


  • Patients are encouraged to come to appointments alone. Only one adult can accompany children. Non-essential visitors will not be permitted.
  • Parents, guardians, translators and other necessary support people are welcome to accompany patients to appointments but may be asked to remain in the waiting area or in their car if their presence is not required for treatment.
  • In the waiting areas practice social distancing and remain 6 feet from others.
  • Anyone entering ESRHS will be asked if they are experiencing COVID-19 symptoms and have their temperature taken upon arrival.

Información del paciente

Durante la pandemia del COVID-19 todos los copagos de telemedicina y teledentista están cancelados! 
Información sobre Covid-19 Coronavirus /
Aviso de Servicios Dentales COVID 19 / GUÍA DEL COVID-19 del Eastern Shore de Virginia

  • Se les pide a los pacientes que están enfermos que llamen antes de ir a un centro médico de Eastern Shore Rural Health. Consultas de telemedicina (por teléfono o video) están disponibles para los pacientes enfermos.
  • Pacientes con citas médicas de rutina serán contactados para programar una consulta de telemedicina (por teléfono o video) o para reprogramarla para otra fecha. Los resurtidos de medicamentos serán atendidos durante la llamada. Pacientes que necesitan un resurtido de su medicamento y no tienen una cita programada deben contactar a su centro médico por teléfono.
  • La citas de rutina para niños se pueden realizar por medio de una consulta de telemedicina (por teléfono o video). Las vacunas se administraran durante una visita rápida en el centro médico. Los padres serán contactados para programar las citas. Exámenes físicos por Telemedicina están disponibles para los niños que se inscribirán a Pre-K y Kindergarten.
  • Servicios DENTALES (en persona) son SOLO PARA TRAMTAMIENTO DE EMERGENCIA en los centros de Atlantic y Franktown. Pacientes de servicios dentales con una necesidad urgente deben LLAMAR ANTES de ir al centro. Consultas de teledentista están disponibles por teléfono o video.
  • Horas tardes (después de las 5:00 PM) están suspendidos en todos los centros con la excepción de Chincoteague empezando el 1 de junio. Horas de verano el día sábado en el centro médico de Chincoteague estarán retrasados.
  • Se les pide a los pacientes que lleguen a sus citas solos. Solo se permite un adulto que acompañe al paciente menor de edad.

    Enfòmasyon enpòtan konsènan Kovid-19/Koronaviris pou pasyan Eastern Shore Rural Health System, Inc. yo  

    Pandan pandemik KOVID-19 la tout konpeman ki pou visit sou telefòn oswa videyo anile.

    Kovid Medikal Kreyòl / Kovid Dante Kreyòl / GID pou KOVID-19 nan zòn Eastern Shore VA

    • Nou mande pou pasyan ki malad yo pou yo rele anvan yo vin nan youn nan sant Eastern Shore Rural Health yo silvouplè. Pasyan ki malad yo ka pale ak doktè sou telefòn oswa pa mwayen videyo (telemedicine).
    • Nap kontakte pasyan ki gen randevou MEDIKAL woutin yo pou ranvwaye randevou sa yo pou yon lòt dat oswa pou fè yon randevou pa mwayen telefòn/videyo (telemedicine). Si ou bezwen plis medikaman nou ka tou regle sa. Pasyan ki bezwen replen medikaman yo ka rele sant yo suiv la.
    • Nou ka fè randevou TCHÈK-UP pou timoun pa mwayen telefòn/videyo (telemedicine), epi yo ka vin pran vaksen yo bezwen nan klinik lan pa mwayen yon randevou tou kout. N ap kontakte paran timoun sa yo pou fè aranjman pou tchèk-up. PAP gen okenn randevou fas a fas pou tchèk-up timoun pou kounyea. TCHÈK-UP TELEMEDSYEN disponib kounyea pou timoun ki enskri pou kòmanse pre-k ak jadendanfan.
    • Sèvis DANTAL se pou TRETMAN IJANS SÈLMAN nan Sant Atlantic ak Franktown yo SÈLMAN. Pasyan ki gen yon bezwen ki ijan sipoze RELE ANVAN yo vini. Sevis dantè sou telefòn ak videyo disponib.
    • Tout sant yo ap fèmen a 5 pm jiska nouvèl òd, eksepte sant Chincoteague la ki ap ouvri pi ta kòmanse 1 Jen.
    • Nou ankouraje pou pasyan yo vin poukont yo. Se yon sèl adilt nap kite antre ak timoun yo. Nou pap pèmèt visitè ki pa oblije la antre.

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