May be available based on family size and income. Ask for the Patient Account Manager at any center. No one will be turned away due to their inability to pay. Ask the patient account manager at your center for a sliding fee application or get it here: Forms and Policies page.


Usted puede Calificar para un descuento Basado en el tamaño e ingreso de la familia. Pregunte por la Directora de Cuentas Corrientes. Nadie será rechazado por incapacidad de pago.


Ou ka kalifye pou yon rabè depan de konbyen kò b fanmi an fè. Mande pou d irektè rabè a. Nou pap refize pyès moun menmsi yo paka peye.

Traveling Oral Health Prevention Program

Using portable equipment, our dentists are conducting oral exams outside of Rural Health locations. For more information email or call 757-442-4819, ext. 1158.


Rural Health partners with the Eastern Shore Community Services Board to provide affordable transportation for patients who need a ride to our centers. Rides are based on a sliding scale and are available to every patient regardless of insurance or income status. To schedule a ride call the Atlantic center (757-824-5676) or Chincoteague center (757-336-3682) and dial ext. 1641; the Bayview center at (757) 331-1086 ext. 1206; the Franktown center at (757) 442-4819 ext. 1330; or the Onley center (757) 787-7374 ext. 1729 or ask for this service when you are making your appointment.

Chesapeake Bay Bridge Tunnel Medical Toll Program

This program provides tickets to Eastern Shore residents traveling across the Bay for medical appointments. It is an income based program, but special cases are approved on a “hardship” basis. You don’t have to be a Rural Health patient to qualify. If you have Medicaid, contact the Health Department for your tickets – click here for contact information: For non-Medicaid patients, tickets are available at the Corporate office, and the Atlantic, Bayview, Franktown, and Onley centers. For assistance call the Atlantic center (757-824-5676) or Bayview center (757) 331-1086 then press 7. For Franktown call (757) 442-4819, ext. 1313; and for Onley call (757) 787-7374 and dial ext. ext. 1715 or ext. 1713. For the Corporate office call (757) 414-0400, ext. 1120. Chincoteague patients should call the Atlantic center. Eastern Shore Community College administers the educational toll program – call 757-787-1767.

The application is available on the Forms and Policies section of our website.

Foreign Travel

Travel to exotic locations around the world is now commonplace. 24750601Many illnesses travelers suffer from are preventable either through immunizations or preventive medications. A pre-departure consultation with a foreign travel medical expert needs to be done at least four weeks prior to travel, as some vaccines require a month to provide full protection from the specific disease.

We offer a foreign travel clinical service where prospective travelers can receive counseling on common illnesses and recommended immunizations. This service is offered at the Franktown Community Health Center. Please call 757-414-0400 ext. 1108 to schedule an appointment.

Health Education

Health Education is a free service for all Rural Health patients. Health educators can help you manage your asthma, diabetes, blood pressure and cholesterol and they can advise you on weight loss, nutrition, exercise, and how to take your medicine. The health educators offer diabetes prevention and Healthy Habits for Children programs that include these services. They can also link you to help to stop smoking. Plus health educators can help you create advanced directives. These legal documents allow you to tell your loved ones ahead of time what end-of-life care you want – and don’t want – to avoid confusion later. Call Bayview (757-331-1086), Chincoteague (757-336-3682) or Onley (757-787-7374) centers and press 6 for the health educator. Call the Atlantic (757-824-5676) or Franktown (757-442-4819) centers and press 1 for medical services, then 6 for health education.

Medicare Wellness Visits

As a patient who has Medicare part B insurance you are allowed one Welcome to Medicare Wellness Visit at no co-pay within the first year of having Medicare part B insurance. Every year after the initial visit, Medicare covers the cost of a follow up Wellness Visit at no co- pay to discuss preventive care.  You do not have to have received a Welcome to Medicare visit to be eligible for a follow-up Annual Medicare Wellness Visit.

During the Welcome to Medicare Visit and the Annual Wellness Visit, you and your primary healthcare team will review your medical and family history, list the specialists you see for your medical care, review your medications, and review recommended screenings that Medicare will cover with no-copay.  A preventive health plan will be established for you. The purpose is to keep you healthy and to identify any health problems early so they can be more easily managed by your provider.

Please contact the Onley center (Wednesday- Friday) at 757-787-7374 ext. 1727; the Atlantic center at 757-824-5676 ext. 1635; or the Corporate office at (757) 414-0400 ext. 1123 if you would like to schedule your Medicare Wellness Visit. We will be happy to answer any questions you have regarding the visit.

Help Getting Prescriptions

Through our free Pharmacy Assistance Program, a medication Rx Relief Logoassistance caseworker can review all of your medicines and determine the least costly way to get them for you. For Atlantic call (757) 824-5676 or Chincoteague call (757) 336-3682 and dial ext. 1634. For Bayview call (757) 331-1086 or Franktown call (757) 442-4819 and dial ext. 1331. For Onley call (757) 787-7374  ext. 1734 or ext. 1732. Dental patients should call Bayview or Franktown. Click here for the Pharmacy Assistance Brochure 8-11-18.


Immigration, DOT, school bus driver and disability physicals are available at Eastern Shore Rural Health. Immigration physicals are available at our Bayview and Onley centers. Call the Bayview center at (757) 331-1086 or the Onley center at (757) 787-7374 to make an appointment. DOT and school bus driver physicals are available at each center and appointments can be made by calling the center directly – see the Locations tab for center information. Disability physical appointments are available from Dr. Walt Roll at the Bayview center – these appointments are made by the state’s Disability Determination Services office.

Be prepared! For immigration physicals please bring the most recent version of Form I-693 you can find here: to your exam. Complete Part 1 of Form I-693 but do not sign until instructed to do so. For school bus driver physicals you need this form:

Physicals for school are available as well. Children playing school sports will need this form completed before trying out for a school team.

Workman’s Comp Exams

Worker’s Compensation Examinations are available at all Eastern Shore Rural Health centers. Appointments can be made by calling the center directly – see the Locations tab for center information.

Mental Health Counseling

Rural Health partners with the Eastern Shore Community Services Board ( to provide limited mental health counseling at most centers. This can be arranged by your Rural Health care provider.

Insurance Assistance

Rural Health has a team of certified application counselors who can help you understand your insurance options and help you complete applications to enroll. For assistance call Atlantic (757-824-5676) or Chincoteague (757-336-3682) centers and dial ext. 1637; or Bayview (757-331-1086) or Franktown (757-442-4819) centers and dial ext. 1362; or Onley (757-787-7374) and dial ext. 1767.

Reach Out and Read 10166130

Children who are read to in the first years of life are much more likely to learn to read on schedule. Our doctors and nurses encourage parents to read aloud to their young children and offer age-appropriate tips. Every child between the ages of 6 months and five years who comes in for a well-child visit is given a new, developmentally appropriatechildren’s book to take home and keep.

Free Car Seats

Free car safety seats are available for qualifying patients at each Rural Health center. For Bayview call (757) 331-1086, Chincoteague (757) 336-3682 or Onley (757) 787-7374 and press 6 for the health educator. For Atlantic call (757) 824-5676 or Franktown (757) 442-4819 and press 1 for medical services, then 6 for health education.

Safe Kids Eastern Shore

Safe Kids Eastern Shore is a non-profit organization dedicated solely to the prevention of unintentional injuries to children ages 0-14 – the #1 killer of our children.

For more information, or if you are interested in joining the group, please call the Bayview center at (757) 331-1086 and press 6 for the health educator or the Franktown center at (757) 442-4819 and press 1 for medical services, then 6 for health education.

Connecting with Resources

Rural Health has a team of outreach workers on staff to help you and your family connect with other services you may need, like housing, the Food Bank, adult education and employment opportunities, and applications for assistance. For Atlantic call (757) 824-5676 or Chincoteague call (757) 336-3682 and dial ext. 1629; for Franktown call (757) 442-4819 ext. 1362; for Bayview call (757) 331-1086 ext. 1206; and for Onley call (757) 787-7374 ext. 1729.

Click here to download our Support Services brochure: ESRHSupportServices 8-7-18

To better protect the identity of people with Medicare, the Centers for Medicare & Medicaid Services (CMS) is removing Social Security numbers from the Medicare card. Check out the information flyer: 12002-New-Medicare-Card-flyer. In April 2018, CMS began mailing new Medicare cards containing a new Medicare number. For more information go to:

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